Typewriter Warranty

Typewriter warranty

Workshop care,
beyond the first page.

We want you to enjoy your typewriter long after it leaves our workbench. Here is how to activate your cover, understand what is included and reach us when something needs attention.

From our workshop in Fuengirola, southern Spain.

Your warranty

Clear cover from the beginning.

The warranty period applicable to your machine is stated clearly before purchase. If no shorter warranty is stated, our standard one-year commercial warranty applies.

Only when clearly stated

90 days, limited.

Some pre-war, rare or delicate typewriters need gentler use, and spare parts can be difficult to find. Where we state “3-month limited warranty”, cover lasts 90 days from delivery.

These machines are intended for occasional letters, notes and light typing, following our guidance. They are not intended for heavy daily use.

If a problem develops during the warranty period while the machine is being used as recommended, contact us. We will assess the issue and help with the next step.

Your first week together

A quick hello.
Your warranty activated.

Within seven days of delivery, use the form below to confirm that your typewriter has arrived in good working order. This activates the worldwide commercial cover applicable to your machine.

If anything is wrong, do not activate the warranty as “working correctly”. Use the Report an Issue form instead so we can help.

1

Check your machine

Unpack carefully and check its condition and typing. Keep the packaging while you check everything.

2

Have your order number ready

Use the same order number from your purchase confirmation. Your email lets our workshop identify and reply to your activation.

3

Confirm it arrived working

Only tick the confirmation if you have checked the typewriter after delivery and it is working correctly.

Activate Warranty

Fields marked * are required.

What your cover includes

The working parts.
The details that matter.

Our commercial warranty covers faults in materials or workmanship during your applicable warranty period, when the machine is used according to our guidance. Repair of covered faults is free of charge. Vintage character and everyday wear are different from a mechanical defect.

Covered mechanisms

  • Main spring, internal springs and levers.
  • Typeface and keystroke mechanisms.
  • Carriage return, shift and escapement.
  • Margins and spacing functions.
  • Ribbon vibrator and ribbon advance.
  • Missing or displaced parts that were included and shown at the time of purchase.

Outside this commercial cover

  • Damage from accidents, misuse, neglect, theft, improper care or storage, including heavy daily use of a machine sold for occasional light typing.
  • Normal wear, routine cleaning, ribbons and spools.
  • Rubber feet, platens, feed rollers and bumpers.
  • Metal or chrome parts, varnish, decals, old paint, and plastic or glass keytops.
  • Problems caused by incorrect ribbon installation or unsuitable accessories.
  • Unauthorised repairs or alterations. Please contact us before another workshop intervenes.

Unsure whether a problem is covered? Send us the details. We can assess the machine and explain the next step. Delivery damage has its own reporting process below.

Talk to the workshop

Something doesn’t feel right?

Whether your machine has one-year or 90-day limited cover, contact us as soon as you notice a problem during its warranty period. You do not have to wait until you know the technical name for it.

1. Pause and protect the machine

Stop using it if there is a mechanical problem. Forcing a part or continuing to type can cause further damage.

2. Describe the issue clearly

Include your order number and explain what happens. Photos or a short video may help us afterwards if we need to inspect the issue remotely.

3. Let us agree the next step

We may guide you remotely or arrange an authorised inspection or repair. Please wait for our instructions before sending the machine or approving work elsewhere.

We aim to respond within 24–48 hours and resolve claims within seven business days. Complex cases, parts, transport or an inspection can take longer. If we receive no reply for 30 days, we may close an unresolved support case.

Report an Issue

Use this form when the typewriter has a mechanical problem or something is not working as expected.

If the journey was not kind

Arrived with damage?

Let us know promptly. Our shipments are insured for their declared value against loss or major transit damage, and we will help you through the claim.

Report it quickly.

Email us within 24–72 hours where possible, and report any transport-related defect within seven days of delivery.

  • Photograph the machine, damage, shipping label and packaging.
  • Keep all packaging and notify the courier on delivery if possible.
  • Send us your order number and the photos. Follow any requests for evidence or inspection.

We will coordinate the appropriate repair, replacement or compensation process with the courier or insurer. Your rights under applicable consumer law remain unaffected.

A few useful answers

Before you get in touch.

From gifts to an extra year of cover, here are the questions that often come up.

What if I missed the activation form?

You can still contact us for online technical support. Send your order details and we will explain the support available for your machine.

Your rights under applicable consumer law are not affected by missing the activation step.

Can the warranty cover a gift?

The commercial warranty is for the purchaser or an adult recipient agreed with us. If the typewriter is a gift, arrange the transfer with us before purchasing. Other changes of ownership are outside this commercial cover.

Should I send the typewriter back?

Contact us first. We will confirm whether a return is needed, where to send it, how to pack it and the shipping arrangements before anything is dispatched.

Please do not arrange an unauthorised repair.

Can I add another year of cover?

Contact us before purchase to check which extended cover, if any, is available for your machine, its fee and its terms.

Where offered, our one-year extension starts immediately after the original warranty ends and covers parts and labour for faults in materials or workmanship.

Ask about extended cover →

What if a limited-warranty machine has a problem?

If an issue develops within the 90-day period while you have used the machine properly, for the occasional light typing we recommended, use the Report an Issue form above.

We will assess what has happened and help with the next step. Stop using the machine if there is a mechanical problem, and speak with us before attempting a repair or asking another workshop to intervene.

Can you help after the warranty ends?

Please get in touch with the model and a description of the issue. We can discuss the technical support or repair options available and confirm any cost before you decide to proceed.

Chat with us WhatsApp
Call us by phone

Send us an Email

The El Granero cover for my typewriter really met all expectations regarding durability and dust. Excellent product

Very smooth shopping experience. Arrived with no problems. I can type away now!

P
ElGranero Typewriter.Company
Pablo Barceló Moreno

Hace poco conocí a Jacek y Ania para que me ayudaran a poner a punto mi máquina de escribir Olivetti Studio46. Me recibieron en su oficina-taller con mucho naturalidad y sobre todo compartiendo conmigo su simpatía, amabilidad, pasión y amor por su oficio. Y por supuesto consigueron un resultado espectacular con mi máquina, la cual cuidaré y utilizaré con mucha ilusión cada vez que escriba. Además, pronto empezarán con un curso de mecanografía, a cual, si mi trabajo me lo Permite, asistiré para sacarle e
Mayor rendimiento a mi “Oli” Mil gracias de nuevo, y a todos aquellos que tengáis una máquina de escribir que necesite de mantenimiento o reparación, no dudéis en contactar con ellos! Un abrazo fuerte!

This company is absolutely fantastic the work is very professional polished can't ask for better service love this company

C
ElGranero Typewriter.Company
Cristina Guimarães

Comunicação ótima com a equipa da El Granero, quer na escolha da máquina quer no seu envio. Tive um atraso na sua entrega dado que queria a minha máquina para escrever os votos de casamento. Felizmente, ainda chegou a tempo. Estou deliciada. Muito bem acondicionada.

Order lost in shipping between Spanish shipper and USPS in states.
El Granero is staying in contact and working diligently on their end to try to locate the package and resolve the matter.
The extra effort they are expending to ensure this relatively small purchase gets found and delivered is greatly appreciated and speaks volumes about the integrity of this small, family owned business.

Excellent service. I ordered typewriter ribbons for my Hermes Baby and they arrived in the mail within days.

He tenido problemas con mi máquina Olivetti Collegue y, la verdad, que encontrar a esta gente ha sido toda una suerte. Muy formales en cuanto a los tiempos de recogida y entrega, muy atentos en el trato y muy cuidadosos en el embalaje. La máquina ha regresado nueva, y además me han hecho algún obsequio! Muchas gracias por todo.

El Granero provided me with an exceptional level of service, attention to detail, and authentic communication. I purchased the Olympia typewriter from a friend and noticed the "a" key was not working properly. When I attempted to make the adjustment myself, the arm broke off, which began my journey of research to find a professional restoration service. Coming across El Granero, I noticed they had a 50 euro option to repair the typewriter (with shipment to-and-from their location in Spain). The process was not as difficult as I had anticipated, and the owners provided updates, videos, and demos of the fixes they made to my typewriter. I am truly grateful that they were able to not only fix the "a" key, but fully tune and restore my typewriter to its former glory. Thank you, thank you, thank you, I am now creating performance pieces with confidence, and writing with great pleasure.

J
ElGranero Typewriter.Company
Jose Antonio Ramos

Son encantadores, unos profesionales como la copa de un pino. Trabajo rápido e impecable. Repetiré sin dudarlo.
Tuvimos la gran suerte de conocerlos en persona, a ellos y a sus mascotas.
Experiencia de 10.
Maquina repasada, limpia, engrasada y en perfecto estado.
La maquina tiene mucho valor sentimental, por eso ocupa el mejor sitio de casa.

Total confianza, muy profesionales y amables, tienen unas piezas muy exclusivas y cuidadas. Totalmente recomendables!

Excelente en todos los sentidos. Amabilidad y compromiso. Muchas gracias por todo.

Ania and Jacek were so helpful and made this purchase as easy as can be. My typewriter was packed incredibly well and arrived safely and is a real beauty. I'm thankful I don't live near their shop, otherwise I'd probably be buying more of their beautifully restored machines. :-)

A beautiful accessory for your typewriter. Quality craftsmanship that perfectly matches the spirit of a 'vintage' object. Highly recommended!

Absolutely beautiful Typewiter, restored to perfection, all wrapped with great love and care. It was a present for my husband’s 50th birthday and it couldn’t have been any more perfect. Thank you Ania and Jacek!

M
ElGranero Typewriter.Company
Margarida Pinto (Portugal)
Absolutely perfect!

Absolutely beautiful Typewiter, restored to perfection, all wrapped with great love and care. It was a present for my husband’s 50th birthday and it couldn’t have been any more perfect. Thank you Ania and Jacek!

We are thrilled to hear that your husband's 50th birthday gift was a success! A typewriter as a gift is such a unique and meaningful idea. bery special. We can only imagine the joy it brought to your husband on his special day. Thank you for sharing your experience, and I'm sure this positive review will encourage others to consider similar gifts for their loved ones!

These guys are very knowledgeable and super helpful! They answered my queries with patience and shipped my order securely. I will be buying more typewriters from them in the near future!

S
ElGranero Typewriter.Company
Sarah Cabrera (United States)
2021 and happy

In 2021 I had bought a beautiful Olympia Traveler de Luxe...it looked like new. Between moving from one country to another and place to place I was finally able to bring it with me. I lost the manual and was stuck. I was scared so I contacted them quickly via Instagram. Not even 2 minutes passed and I was resolving the mess I had. They sent me the manual and wow it was working again. They even sent me photos with drawings so I could understand since I am new to this world of clippers. Super happy, and now let's write!

Thank you, Sarah, for sharing your wonderful experience! We're thrilled to hear that your Olympia Traveler de Luxe made the journey with you and is back to working like new. It was our pleasure to assist you quickly and provide the manual and helpful drawings. We're glad to have made the process easier for you as you dive into the world of typewriters. Happy writing!

El Granero does a fine job. I once had two rare typewriters of the same make and model. Both had problems. However, they were able to fashion one working and complete Groma Kolibri typewriter to me. I was on holiday in southern Spain shortly after the work was complete. he went out of his way to deliver the machine to our hotel. superb service everytime I have worked with El Granero typewriter.company.

I am very pleased with the typewriter I ordered. The restoration is great and I’m very much looking forward to writing with it.

F
ElGranero Typewriter.Company
Francisco Martinez ramos

Ha sido fantástico: me dejaron en un estado fenomenal una máquina antigua que no había quien diese algo por ella. 100 por 100 recomendables

C
ElGranero Typewriter.Company
Cristina Di Sandro
Articolo non funzionante troppo caro

Articolo non funzionante troppo caro

It's gorgeous and perfectly restored!

It's gorgeous and perfectly restored!

L
ElGranero Typewriter.Company
Lamprini Koleidou

I'm so happy with the service experience provided by Ania and Jacek. I am also thrilled with my typewriter, which arrived in perfect condition. Despite placing my order on New Year’s Eve, they were open and promptly responded to my emails, offering suggestions and helping me find what was best for me. I was looking for a typewriter with a Danish keyboard and they were the only ones I found in Europe that could accommodate my needs. I was amazed by their effort to accommodate my needs. It was a perfect service experience. I will definitely recommend them to anyone looking to buy a typewriter. They are true professionals.

No tengo palabras para describir lo que sentí al recibir la máquina de escribir. Fue indescriptible. Está super bien restaurada y funciona a la perfección. Es una de esas cosas que no pasan desapercibidas por la vida de uno y que tienen un valor que va más allá del material. Gracias por hacerlo posible.

This is my first Hermes Baby, It is in good condition it is clean and pretty ! really an ultraportable one ,ready to use .Thanks to Ania of El Granero for keeping track of the shipment ,for packing it securely and giving an additonal extra touch of wrapping in time for Christmas .I really appreciate it .Of course for the wonderful cute typweriter Pin and dust cover freebies ! 😍

I couldn’t be happier with my shopping experience with El Granero! To no fault of their own, the first typewriter I purchased was lost in the mail, but El Granero was quick to help me out. They found a replacement that fit all of my needs and were able to refurbish it and send it to me before a deadline that I had.

During every step of the process they were there to answer my questions and to make sure I felt great about my purchase. I definitely felt supported by them.

I’ve already begun using the typewriter I purchased to write personal letters to friends and family and it couldn’t be more perfect. It’s been professionally serviced and works flawlessly! Thank you for the great typewriter; it’s already one of my favorite things I own.

Beautiful little black Olympia typewriter. Eager to start using it. Thanks for the excellent service. A big thank you to the team for providing such outstanding El Granero service. Your efforts haven't gone unnoticed. Best!
ANDRÉS

D
ElGranero Typewriter.Company
Daniela Arreola Seg
Beautiful machine and excellent craftsmans...

Beautiful machine and excellent craftsmanship. Shipping was a little delayed but Ania was super communicative and wonderful. Will buy again!