Typewriter Warranty

Typewriter warranty

Workshop care,
beyond the first page.

We want you to enjoy your typewriter long after it leaves our workbench. Here is how to activate your cover, understand what is included and reach us when something needs attention.

Get warranty help ↓Activate your cover ↓

From our workshop in Fuengirola, southern Spain.

Your warranty

Clear cover from the beginning.

The warranty period applicable to your machine is stated clearly before purchase. If no shorter warranty is stated, our standard one-year commercial warranty applies.

Default cover

One year.

Your typewriter comes with a one-year commercial warranty from delivery, unless a 90-day limited warranty is clearly stated in its product description or product photos before you buy.

If no shorter warranty is stated, one year applies.

Only when clearly stated

90 days, limited.

Some pre-war, rare or delicate typewriters need gentler use, and spare parts can be difficult to find. Where we state “3-month limited warranty”, cover lasts 90 days from delivery.

These machines are intended for occasional letters, notes and light typing, following our guidance. They are not intended for heavy daily use.

If a problem develops during the warranty period while the machine is being used as recommended, contact us. We will assess the issue and help with the next step.

Your first week together

A quick hello.
Your warranty activated.

Within seven days of delivery, use the form below to confirm that your typewriter has arrived in good working order. This activates the worldwide commercial cover applicable to your machine.

If anything is wrong, do not activate the warranty as “working correctly”. Use the Report an Issue form instead so we can help.

1

Check your machine

Unpack carefully and check its condition and typing. Keep the packaging while you check everything.

2

Have your order number ready

Use the same order number from your purchase confirmation. Your email lets our workshop identify and reply to your activation.

3

Confirm it arrived working

Only tick the confirmation if you have checked the typewriter after delivery and it is working correctly.

Activate Warranty

Fields marked * are required.

This form is for a machine that arrived and is working correctly. It is not a marketing sign-up.

What your cover includes

The working parts.
The details that matter.

Our commercial warranty covers faults in materials or workmanship during your applicable warranty period, when the machine is used according to our guidance. Repair of covered faults is free of charge. Vintage character and everyday wear are different from a mechanical defect.

Covered mechanisms

  • Main spring, internal springs and levers.
  • Typeface and keystroke mechanisms.
  • Carriage return, shift and escapement.
  • Margins and spacing functions.
  • Ribbon vibrator and ribbon advance.
  • Missing or displaced parts that were included and shown at the time of purchase.

Outside this commercial cover

  • Damage from accidents, misuse, neglect, theft, improper care or storage, including heavy daily use of a machine sold for occasional light typing.
  • Normal wear, routine cleaning, ribbons and spools.
  • Rubber feet, platens, feed rollers and bumpers.
  • Metal or chrome parts, varnish, decals, old paint, and plastic or glass keytops.
  • Problems caused by incorrect ribbon installation or unsuitable accessories.
  • Unauthorised repairs or alterations. Please contact us before another workshop intervenes.

Unsure whether a problem is covered? Send us the details. We can assess the machine and explain the next step. Delivery damage has its own reporting process below.

Talk to the workshop

Something doesn’t feel right?

Whether your machine has one-year or 90-day limited cover, contact us as soon as you notice a problem during its warranty period. You do not have to wait until you know the technical name for it.

Report an issue ↓General contact →
1. Pause and protect the machine

Stop using it if there is a mechanical problem. Forcing a part or continuing to type can cause further damage.

2. Describe the issue clearly

Include your order number and explain what happens. Photos or a short video may help us afterwards if we need to inspect the issue remotely.

3. Let us agree the next step

We may guide you remotely or arrange an authorised inspection or repair. Please wait for our instructions before sending the machine or approving work elsewhere.

We aim to respond within 24–48 hours and resolve claims within seven business days. Complex cases, parts, transport or an inspection can take longer. If we receive no reply for 30 days, we may close an unresolved support case.

Report an Issue

Use this form when the typewriter has a mechanical problem or something is not working as expected.

Please do not send or repair the machine until we confirm the next step.

If the journey was not kind

Arrived with damage?

Let us know promptly. Our shipments are insured for their declared value against loss or major transit damage, and we will help you through the claim.

Report it quickly.

Email us within 24–72 hours where possible, and report any transport-related defect within seven days of delivery.

  • Photograph the machine, damage, shipping label and packaging.
  • Keep all packaging and notify the courier on delivery if possible.
  • Send us your order number and the photos. Follow any requests for evidence or inspection.

We will coordinate the appropriate repair, replacement or compensation process with the courier or insurer. Your rights under applicable consumer law remain unaffected.

A few useful answers

Before you get in touch.

From gifts to an extra year of cover, here are the questions that often come up.

What if I missed the activation form?

You can still contact us for online technical support. Send your order details and we will explain the support available for your machine.

Your rights under applicable consumer law are not affected by missing the activation step.

Can the warranty cover a gift?

The commercial warranty is for the purchaser or an adult recipient agreed with us. If the typewriter is a gift, arrange the transfer with us before purchasing. Other changes of ownership are outside this commercial cover.

Should I send the typewriter back?

Contact us first. We will confirm whether a return is needed, where to send it, how to pack it and the shipping arrangements before anything is dispatched.

Please do not arrange an unauthorised repair.

Can I add another year of cover?

Contact us before purchase to check which extended cover, if any, is available for your machine, its fee and its terms.

Where offered, our one-year extension starts immediately after the original warranty ends and covers parts and labour for faults in materials or workmanship.

Ask about extended cover →

What if a limited-warranty machine has a problem?

If an issue develops within the 90-day period while you have used the machine properly, for the occasional light typing we recommended, use the Report an Issue form above.

We will assess what has happened and help with the next step. Stop using the machine if there is a mechanical problem, and speak with us before attempting a repair or asking another workshop to intervene.

Can you help after the warranty ends?

Please get in touch with the model and a description of the issue. We can discuss the technical support or repair options available and confirm any cost before you decide to proceed.

Your consumer rights stay with you.

This commercial warranty is additional to your rights under applicable consumer law. It does not limit your right to remedies for faulty or non-conforming goods.

Those rights are not affected by activation requirements or the conditions of this commercial warranty.

Warranty provider: Artelier 74 – El Granero Typewriter Company
Calle Huelva 7, Local 4
29640 Fuengirola, Málaga, Spain
contact@typewriter.company
+34 639 305 263

Please contact us before bringing or sending a typewriter.

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Latest Review

"I had a wonderful experience with El Granero, which must surely rank among the best typewriter companies in Europe, if not the best! Ania and Jacek were encouraging from the beginning and kindly invited me to visit their lovely Atelier in Fuengirola. Although very busy with orders, they prioritised my selection and got it ready in a matter of hours so I could take it with me. All in all it was a terrific experience, and when I want to add to my collection, it will certainly be at El Granero. Thank you Ania and Jacek!"

Peter Silke
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"Por suerte descubrí El Granero Typewriter, donde fui atendido con profesionalidad y amabilidad por Jacek y Ania. Restauraron mi Olivetti Estudio 45, máquina muy especial para mí, ya que fue un regalo de mis padres. Además les compré una Olivetti Lettera 32 en perfecto estado. Más allá de la restauración y la compra, aprendes escuchando a Jacek y Ania. Les estoy muy agradecido."

Salvador Moreno Fernandez
1000+ Five-Star Reviews

"For 12 years, we have been a dedicated typewriter company, reviving analog magic one key at a time. We are incredibly humbled to have received over 1000 4.9-star reviews from our passionate community. Each review tells a unique story of a writer reconnecting with the tactile joy of typing, and we invite you to explore the incredible testimonials from our global family of enthusiasts.

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A Decade of Dedication
5000+ Typewriters Restored

"Our journey began with a profound respect for mechanical craftsmanship and a mission to rescue forgotten pieces of history. To date, we have painstakingly restored over 5000 typewriters, bringing them back to their former glory. Each restoration in our atelier is a true labor of love, preserving the soul of the machine while ensuring it functions flawlessly for a new generation of writers, poets, and dreamers who appreciate the analog rhythm.

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Who We Are
4500 Clients in 75 Countries

"Operating a specialized typewriter repair shop allows us to breathe new life into intricate mechanisms from decades past. Our meticulous servicing standards have earned the trust of a global community, allowing us to ship safely to over 4500 clients across 79 different countries. Whether it is a complete mechanical overhaul, sourcing rare vintage parts, or a fine-tuned cleaning, our dedication ensures that every machine leaves our workbench ready for decades of reliable use.

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760 Laps Around The Earth

"When we reflect on the incredible distances our typewriters have travelled to reach your desks, the numbers are truly staggering. Just imagine six continents! The combined shipping distance of sending these heavy, beautiful machines to our international customers equates to approximately 760 laps around the Earth. Knowing that our restored typewriters are sparking creativity in almost every corner of the globe is the greatest reward for our daily work at the workbench."

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